Features / Customers /
Build Relationships, Not Just Transactions
Turn anonymous visitors into loyal customers. Commerce Engine provides a complete view of every customer, so you can stop guessing and start building personalized experiences that drive retention and increase lifetime value. All your customer data, securely in one place.
Create a Single View of the Customer
Segment and Target with Precision
Securely Manage Customer Data
Streamline KYC and Compliance
Eliminates Need for a CRM
Secure and Compliant by Design
Commerce Engine is built on a foundation of enterprise-grade security and compliance. We handle the complexity of customer data management so you can focus on building your business.
Best in Class Security
Your customer data is protected by the highest standards of security and compliance, giving you and your customers peace of mind.
GDPR and CCPA Ready
We provide the tools you need to manage customer data and consent, making it easier to comply with privacy regulations around the world.
Extensible Data Model
Add custom fields to your customer profiles to capture the data that matters most to your business. Our flexible data model adapts to your needs.
Best in Class Security
Your customer data is protected by the highest standards of security and compliance, giving you and your customers peace of mind.
GDPR and CCPA Ready
We provide the tools you need to manage customer data and consent, making it easier to comply with privacy regulations around the world.
Extensible Data Model
Add custom fields to your customer profiles to capture the data that matters most to your business. Our flexible data model adapts to your needs.
Segment, Target, and Personalize
Create dynamic customer segments based on any attribute or behavior—from purchase history to location. Use segments to power personalized marketing campaigns, product recommendations, and promotions. Developers can access segments via the API to build custom experiences on any channel.
Onboard and Verify with Confidence
For businesses that require identity verification, our KYC tools make it easy to onboard customers while meeting compliance requirements. Automate document collection and verification to reduce fraud and manual overhead. Our API-first approach allows developers to build seamless, branded verification flows.
A Unified View of Every Customer
Go beyond basic demographics. Our customer profiles aggregate data from every touchpoint—orders, support tickets, site behavior, and more—to create a single, actionable view of every user. Empower your marketing, sales, and support teams to create truly personalized experiences.
Frequently Asked Questions
Yes. You can easily import your customer data from a CSV file or any other system using our API. Our team is also here to help you with the migration process to ensure a smooth transition.
We provide a secure, token-based authentication system out of the box, with passwordless login via email, phone, or WhatsApp. For developers, our flexible API allows you to integrate with any third-party identity provider. Contact us for custom authentication flows.
Yes. Commerce Engine is designed to be the central hub for your customer data, but we also make it easy to connect to your favorite CRM, like Salesforce or HubSpot. You can use our pre-built integrations, our API, or CDP integrations like Segment or Rudderstack to sync customer data in real-time.
A visitor is an anonymous user who has not yet created an account or made a purchase. A customer is a user who has been identified, either by logging in or by providing their information during checkout. Our platform allows you to track the behavior of both, so you can understand the entire customer journey.